Good News for March
We’re giving away free stuff again!
Setting Objectives and Targets is a great training programme to use when inducting new managers, team leaders and anyone who is going to be responsible for end results – in other words, just about everyone! Usually £99, this programme is FREE to our mailing list. All you need to do is enter the following discount code at checkout. Feel free to pass this email on to colleagues. Discount code: 41E5feFBE
Customer Service Special
Keeping standards high
Mapped to the national standards, our Customer Service books are not only best sellers, but on special offer this month. If you buy both books (Best Practice Guide for Customer Service and the Guide for Customer Service Managers) you can save 25%. Buy both books for just £33. And if you buy before the end of March, you will also get a copy of Customer Service Excellence (worth £99) absolutely FREE!
Customer Service Update
By Stephanie Edwards
Stephanie takes us through the ten strategy tenets for developing a customer driven workforce. More…
FREE DISC accreditation
We’ve got an amazing offer from The Trusted Advisor
If becoming DISC certified is something you’ve considered, then now is the time to take action! Unlike other DISC training our DISCovery training will equip and empower you to work with the ‘whole person’: temperament, values, character and the art of rapport. Contact me now to find out more.
Carolyn
|
Behaving with Emotional Intelligence
We are extending the offer of a free book with this programme. Find out how EI can help your organisation improve performance with Me + You. This offer ENDS on 31 March.
Experiential Training Morning
RSVP, designers of some of the excellent games we sell, are running an experiential morning on 25th March in London. If you’d like to attend, email kim@rsvpdesign.co.uk and mention that you came via Complete Trainer and you will get your place FREE.
E-learning
We are adding a whole new range of e-learning products to the site over the next few weeks so we have a brand new category. There are also options for on-selling, so if adding e-learning to your portfolio would be helpful, please contact us.
|
