Contents
The course focuses on practical work within Microsoft Outlook 2007 giving learners ample opportunity to use their newly acquired skills through a series of graded exercises.
Email Concepts
How E-Mail Works
E-Mail Addresses
The Benefits Of E-Mail
Spamming
E-mails And Viruses
E-mail Etiquette
Digital Signatures
Outlook 2007 Basics
Understanding Outlook 2007
Starting Outlook 2007
Common Outlook 2007 Screen Elements
Going To Outlook 2007 Features
Navigating To Outlook 2007 Features
The Navigation Pane
The To-Do Bar
The Mail Screen
The Calendar Screen
The Contacts Screen
The Tasks Screen
The Notes Screen
Microsoft Outlook 2007
Customising Toolbars
The Outlook Today Screen
Exiting Outlook 2007
Sending E-mail
Understanding E-Mail
E-mail In Outlook 2007
How Outlook 2007 Mail Works
Composing An E-Mail Message
Mail Messages
Creating A New Message
Checking The Spelling
Adding An Attachment To A Message
Adding Importance
Requesting Message Receipts
Sending The Message
Creating An AutoSignature
Using An AutoSignature
Removing An AutoSignature
Sending A Courtesy Copy
Sending A Blind Copy
Receiving Email
Understanding The Inbox
Accessing The Inbox
Retrieving E-Mail
Opening An Outlook Data File
Adjusting The Message View
Viewing Messages In Groups
Reading Messages
Opening Several Messages
Navigating Within an E-mail Message
Finding Related Messages
Replying and Forwarding Messages
Adding Comments to an E-Mail Reply
Directing Replies to Another E-mail Address
Marking Messages As Read or Unread
Emptying Deleted Items
Working with Attachments
Understanding Message Attachments
Inserting a File Attachment
Attaching an Outlook Item
Previewing Attachments
Opening A Message Attachment
Saving A Message Attachment
Flagging Messages
Sending a Message With a Reminder To Yourself
Sending a Reminder To Message Recipients
Flagging Messages in the Mail Folders
Reviewing Flagged Messages
Using a Quick Click Flag
Completing or Removing Flags
Junk Email
Spamming And Junk E-mail
Understanding Junk E-mail Options
Marking Messages As Junk Mail
Marking Messages As Safe
Managing Senders Lists
Importing A Black List
Exporting Your Blocked Senders List
Reviewing And Deleting Junk E-mail
Working With The Calendar
Accessing The Calendar
Changing The Number of Days Displayed
Moving To Specific Dates
Navigating Within Your Calendar
Changing the Calendar View
Creating A Second Time Zone
Deleting A Second Time Zone
Creating A New Calendar
Deleting A Calendar
Working with Multiple Calendars
Printing Calendars
Working with Contacts
Viewing Your Contacts
Electronic Business Cards
Changing the Size of a Business Card
Creating an Electronic Business Card
Editing an Electronic Business Card
Creating a New Contact for an Existing Company
Changing the Layout of a business Card
Printing Contact Details
Deleting a Contact
Tasks
Viewing Tasks
Creating Simple Tasks
Typing Tasks Directly
Changing Task Views
Sorting Tasks
Completing Tasks
Deleting Tasks
Printing A Task List