Duration: 75 minutes
The Customers pack in the Telling Tales series illustrates good and bad practices of dealing with customers through a range of stories based in retail, service and manufacturing sectors. The stories examine the principles of internal and external customer relations. They are designed to be inspirational and illustrative. This pack is an excellent resource for any training and development session on the theme of customers.
To download samples of the stories, click here.
About the pack
Telling Tales is a highly effective audio training resource series. It is designed to bring the power of spoken-word stories and metaphor to your business training and development needs.
- Ready to use resource pack with supporting notes, ideas and advice
- Each pack includes a CD with 75 minutes of specially written stories on workplace themes
- Multi purpose use with groups and individuals
- Cost effective – can be used again and again in many training situations
- Professionally recorded, stimulating stories
- Stories designed to assist learning through analysis and reflection
- Free to Copy pages included to reduce development time.
6 Telling Tales audio CD & resource packs, designed for business success are now available on a range of workplace topics and themes.
Why Should I use it?
The use of stories for analysis and reflection is an age old tradition that allows the transfer of knowledge between generations. Telling Tales is developed using the principle that story and metaphor help you to make sense of the world and develop the mind. Stories are absorbing and fun. The stories in this series are very relevant to the workplace environment.
The user guide in each pack illustrates how the stories can be incorporated into a training session as an additional tool or used by an individual to work through issues on a theme.
If you would like to hear samples or want more information before you buy, please contact us. To download samples of the stories, click here.
