Duration: 1/2 day
This training programme provides you with all you need to run a day on effective communications for team leaders. This pack is designed to provide you with an easy-to-use, ready-made training resource.
Suitable for:
Team members, team leaders and junior/new managers.
Objectives:
- Understand and apply knowledge of the communication process
- Recognise and overcome barriers to communication
- Select and use the most effective means of communication in a range of workplace situations
Overview:
This highly interactive programme will take delegates through the different stages in the communication process and discuss, in practical terms, the different barriers to communication and how to overcome them. The programme also covers different ways to communicate and their relative advantages and disadvantages.